FAQs

cbba-logo.jpg

MISSION STATEMENT

Our mission is to provide quality facilities for diverse entertainment, business functions, social gatherings and educational opportunities. We strive to bring excellent venue services to deliver the best entertainment experience for our guests and entertainers. As the Entertainment Icon of the Inland Empire we also drive regional economic growth and enhance quality of life by providing facilities that are safe, versatile and active. Citizens Business Bank Arena, built and owned by the City of Ontario and managed by AEG Facilities, provides efficient and fiscally responsible management as a vital community partner.

VISION STATEMENT

INTEGRITY

We relate to clients, patrons, co-workers, visitors and all relationships with fairness, respect, honesty and trust. We keep commitments, are accountable for our actions and expect the same of others.

TEAMWORK GOAL

We communicate. We share. We are open to each other’s ideas. We will not develop boundaries. We have full cooperation. We encourage participation and innovation. We accept the decision of the group and work together. We watch out for each other.

INNOVATION

We foster a creative environment that encourages and rewards contribution of new ideas to improve, innovate and expand to better serve clients, patrons, the community and each other.

EMPLOYEE WELL-BEING

Our employees are our core and we value each and every one as individuals. They are appreciated for their dedication; they have a voice and are encouraged to use it. We are committed to their well-being through training, development and safety.

SERVICE

We provide excellent service through commitment and passion that consistently exceeds expectations. Our guests are our first priority. What is important to them is important to us.

FACTS ABOUT CITIZENS BUSINESS BANK ARENA

  • Opened October 16, 2008
  • Total Project Cost - $150 million
  • Owner - City of Ontario, California
  • Operator - AEG Facilities
  • Naming Rights Partner - Citizens Business Bank
  • 9,500 fixed seats with additional portable seat risers to accommodate capacities of 11,089 for concert; 9736 for hockey; and 10,832 for basketball
  • 225,000 Square foot venue
  • Food and Beverage Concessionaire -
  • Levy Restaurants
  • Suites - 36