Guest Services

text-help_sm2.jpgWe take our guests’ experience seriously. We expect everyone to treat fellow guests and staff with respect. Use your phone to text us for security, housekeeping, and guest service issues. MSG and Data rates may apply.


Guest Services is located on the Main Concourse near section 111. Guest Service Representatives are available to answer your questions, collect lost and found, provide Assisted Listening Devices and provide assistance to guests. In addition, Guest Services can assist with finding lost guests and providing wheelchair escorts during events.

Look for any staff member wearing a Citizens Business Bank Arena logo shirt to provide assistance.

Lost and Found

Please call our Command Center
Or email us